Warranty
We are committed to supplying the highest quality products in the industry and welcome consumer feedback that can assist us in achieving this goal. Given our dedication to customer service, we warrant our products to their original owner with proof of purchase (from an authorised dealer) against defects in fabrication and materials.
What is covered under this warranty
Defects in material and workmanship which occur within the duration of the warranty period.
Normal wear and tear, damage caused by improper assembly, improper maintenance or installation of parts or accessories not originally intended for use (or incompatible) with the product is not covered by this warranty. Powerblast does not warrant against failure or damage due to accident, misuse, abuse or neglect. It is the responsibility of the purchaser to deliver a product under warranty to the nearest relevant service agent or product reseller. Warranty does not cover call outs, mileage and freight costs.
The only exception to this is if a wearing part fails within a period that would be considered less than a reasonable life span for that part and there are no other external circumstances that may have caused premature failure of the wearing part. Some examples of parts that would be considered wearing parts are listed below:
• Pressure Washers - Water Seals, Spray Nozzles, Pump Valves, Fuel & Water Filters, Safety Valves, HP Hoses, Lances, Hand Guns, O-Rings.
• Small Engines & OPE- Spark Plugs, Fuel Related Issues, Air & Fuel Filters, Recoil Starters.
Duration
The manufacturer warrants that it will repair, at no charge for parts or labour, during the stated time period after date of original retail purchase. This is machine dependent, please check the individual machine warranty terms. A 2 + 3 (5) Year warranty indicates that parts only are covered under warranty for the additional 3 year warranty period. Any modification to the product, voids this warranty in its entirety.
Responsibilities of warrant or under this warranty
Repair or replace, are the Warrantor’s option, products or components which have failed within duration of the warranty period (No warranty claims will be considered without a proof of purchase provided and warranty being registered on our website within stated period after purchase)
All claims under this warranty must be made through an authorised Powerblast service agent and must include printed or digital photographs (JPEG or PDF format) illustrating the problem along with the required claim information.
For a printable copy please click to download
DOWNLOAD WARRANTY FORM DOWNLOAD WARRANTY TERMS
Email the completed form to sales@powerblast.com.au
