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Service Request / Warranty Claim Form

Warranty

We are committed to developing the highest quality products in the industry and welcome consumer feedback that can assist us in achieving this goal. Given our dedication to customer service, we warrant our products to their original owner with proof of purchase (from an authorized dealer) against defects in fabrication and materials:

What is covered under this warranty

Defects in material and workmanship which occur within the duration of the warranty period.
Normal wear and tear, damage caused by improper assembly, improper maintenance or installation of parts or accessories not originally intended for use (or incompatible) with the product is not covered by this warranty. PowerBlast does not warranty against failure or damage due to accident, misuse, abuse or neglect. It is the responsibility of the purchaser to deliver a product under warranty to the nearest relevant service agent or product reseller. Warranty does not cover call outs, mileage and freight costs.

The only exception to this is if a wearing part fails within a period that would be considered less than a reasonable life span for that part and there are no other external circumstances that may have caused premature failure of the wearing part. Some examples of parts that would be considered wearing parts are listed below:
• Pressure Washers- Water Seals, Spray Nozzles, Pump Valves, Fuel & Water Filters, Safety Valves, HP Hoses, Lances, Hand Guns, O-Rings.
• Small Engines & OPE- Spark Plugs, Fuel Related Issues, Air & Fuel Filters, Recoil Starters.

Duration

The manufacturer warrants that it will repair, at no charge for parts or labour, during the following time period after date of original retail purchase: Any modification to the product, voids this warranty in its entirety.

Responsibilities of warrant or under this warranty

Repair or replace, at Warrantor’s option, products or components which have failed within duration of the warranty period (No warranty claims will be considered without a proof of purchase provided)
All claims under this warranty must be made through an authorized PowerBlast service agent and must include printed or digital photographs (JPEG or PDF format) illustrating the problem along with the required claim information.

For a printable copy please click to download

Download

Email the completed form to sales@powerblast.com.au 

Warranty Claim Form


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Our Clients Say

Waterblast Cleaning Contractor

December 2020

I have tried other ‘turbo’ nozzles before, but nothing comes close to the cleaning and cutting power of a ‘TurboKiller’…and the PowerBlast® ‘Turbo-Killer’ outperforms and outlasts my other ‘turbo’ nozzles 2 to 1!

Workshop Foreman, Earthmoving Contractor

December 2020

I thought that I was going to have to upgrade to a new high pressure cleaner to clean the heavy encrusted dirt and grease off of our D9 Dozer tracks….That was until I bought a TurboKiller’nozzle!

Now I wouldn’t even dream of starting a cleaning job without my ‘TurboKiller’ it just saves me so much time and cleans things that I once thought were impossible!

Roof Cleaning Contractor

December 2020

My TurboKiller’ nozzle is the best investment I have ever made (apart from my PowerBlast® High Pressure cleaner)!

I can now clean an average of 3 tiled roofs per day – when I only used to be able to clean 2 per day!

I would recommend one to anybody who is really serious about cleaning – and even to people who aren’t really serious about cleaning!

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